The room was awful and, at least some of the staff were awful. There was no mini fridge in the room, no coffee maker, kettle, cups/glasses, nothing. When I went to the front desk the guy (Miguel I think) at first pretended to be confused. I showed where on their web site it said "gourmet minifridge" he told me no that was not for standard rooms. I showed him that it said standard room. He then said that was for a queen standard and I had a twin. I showed him it said queen and twin. He said "Hmm nothing I can do." He seemed really committed to being right. The hotel has 21 rooms and most were vacant (I saw the house keepers list). Several other rooms had the doors open so I looked inside of 2 of them (higher end than my standard room) and neither had Gourmet minibars, although 1 of 2 had a minifridge and both did not look so in disrepair as mine. The experience went downhill from there. TV had only one channel, lots of broken and damaged fixtures, swing feature of A/C inoperable, both dimmer switches for lights over the bed were non functional, The Place is also next to a parking garage and the staff was incredibly loud. The solarium pool area was barren, not a chair or table in sight, no lights in the evening. The room was awful, the list of problems lengthy. I've attached some pics below. I guess you could claim that it is a one-off room, but if that's the case, why keep selling it? The morning staff and the breakfast was decent, but I'd avoid this place at all costs.
訪客用戶
夫妻/情侶出遊
標準雙床房
入住於2025年03月
1.2
評價於:2025年03月05日
Room dark and dirty, had to change as missing light and broken chair. Dangerous pool area with broken decking over large drop. No smoke detector, blood or poo mark on back of bathroom door. Litter around entrance and in surrounding streets. Had to wait 30 mins for breakfast service, then not given complete order. Definitely nowhere near a 4 star hotel, advise do not use
Shengmoersimaying
好友出遊
高級雙人房(1張大床)
入住於2025年03月
4.0
評價於:2025年03月23日
臨時訂的,周邊的治安應該不太好,無功無過吧
訪客用戶
獨自出遊
標準雙床房
入住於2024年01月
2.0
評價於:2024年01月25日
L’hôtel est bien même si tout est très étroit, mais le plus important dans un hôtel c’est le personnel qui doit avant tout être chaleureux et respectueux.
Dans cet hôtel (choisi parce que petit avec très peu de chambres), c’est exactement l’inverse : le personnel ne dit même pas bonjour le matin, aucun respect ! Ils n’en ont rien à faire des clients, ils sont juste là pour donner une clé ! En terme de communication ils ont tout à apprendre !
N’y allez jamais, c’est une catastrophe !!!
匿名用戶
商務出差
標準雙床房
入住於2025年02月
4.0
評價於:2025年05月04日
沒有什麼不好的體驗。
M25642****
獨自出遊
標準雙床房
入住於2023年06月
5.0
超讚
評價於:2023年07月04日
房間雖然不大,但是很乾凈整潔,前台服務也很好,附近很多餐館,便利店,
訪客用戶
好友出遊
標準雙床房
入住於2025年08月
4.7
很棒
評價於:2025年08月28日
Very convenient location to the port, museums, central marketing. Attentive and helpful bilingüal staff, and free parking. Great value for the price-the welcome glass of wine was a nice surprise!
訪客用戶
家庭出遊
標準雙床房
入住於2025年05月
3.7
評價於:2025年08月11日
La habitación q me tocó era muy oscura
Prolija
訪客用戶
獨自出遊 標準雙床房
入住於2025年04月
1.7
評價於:2025年04月12日
The room was awful and, at least some of the staff were awful. There was no mini fridge in the room, no coffee maker, kettle, cups/glasses, nothing. When I went to the front desk the guy (Miguel I think) at first pretended to be confused. I showed where on their web site it said "gourmet minifridge" he told me no that was not for standard rooms. I showed him that it said standard room. He then said that was for a queen standard and I had a twin. I showed him it said queen and twin. He said "Hmm nothing I can do." He seemed really committed to being right. The hotel has 21 rooms and most were vacant (I saw the house keepers list). Several other rooms had the doors open so I looked inside of 2 of them (higher end than my standard room) and neither had Gourmet minibars, although 1 of 2 had a minifridge and both did not look so in disrepair as mine. The experience went downhill from there. TV had only one channel, lots of broken and damaged fixtures, swing feature of A/C inoperable, both dimmer switches for lights over the bed were non functional, The Place is also next to a parking garage and the staff was incredibly loud. The solarium pool area was barren, not a chair or table in sight, no lights in the evening. The room was awful, the list of problems lengthy. I've attached some pics below. I guess you could claim that it is a one-off room, but if that's the case, why keep selling it? The morning staff and the breakfast was decent, but I'd avoid this place at all costs.
訪客用戶
夫妻/情侶出遊 標準雙床房
入住於2025年03月
1.2
評價於:2025年03月05日
Room dark and dirty, had to change as missing light and broken chair. Dangerous pool area with broken decking over large drop. No smoke detector, blood or poo mark on back of bathroom door. Litter around entrance and in surrounding streets. Had to wait 30 mins for breakfast service, then not given complete order. Definitely nowhere near a 4 star hotel, advise do not use
Shengmoersimaying
好友出遊 高級雙人房(1張大床)
入住於2025年03月
4.0
評價於:2025年03月23日
臨時訂的,周邊的治安應該不太好,無功無過吧
訪客用戶
獨自出遊 標準雙床房
入住於2024年01月
2.0
評價於:2024年01月25日
L’hôtel est bien même si tout est très étroit, mais le plus important dans un hôtel c’est le personnel qui doit avant tout être chaleureux et respectueux.
Dans cet hôtel (choisi parce que petit avec très peu de chambres), c’est exactement l’inverse : le personnel ne dit même pas bonjour le matin, aucun respect ! Ils n’en ont rien à faire des clients, ils sont juste là pour donner une clé ! En terme de communication ils ont tout à apprendre !
N’y allez jamais, c’est une catastrophe !!!
匿名用戶
商務出差 標準雙床房
入住於2025年02月
4.0
評價於:2025年05月04日
沒有什麼不好的體驗。
M25642****
獨自出遊 標準雙床房
入住於2023年06月
5.0
超讚
評價於:2023年07月04日
房間雖然不大,但是很乾凈整潔,前台服務也很好,附近很多餐館,便利店,
訪客用戶
好友出遊 標準雙床房
入住於2025年08月
4.7
很棒
評價於:2025年08月28日
Very convenient location to the port, museums, central marketing. Attentive and helpful bilingüal staff, and free parking. Great value for the price-the welcome glass of wine was a nice surprise!
訪客用戶
獨自出遊
標準雙床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
標準雙床房
入住於2025年03月
Shengmoersimaying
好友出遊
高級雙人房(1張大床)
入住於2025年03月
訪客用戶
獨自出遊
標準雙床房
入住於2024年01月
匿名用戶
商務出差
標準雙床房
入住於2025年02月
M25642****
獨自出遊
標準雙床房
入住於2023年06月
訪客用戶
好友出遊
標準雙床房
入住於2025年08月
訪客用戶
家庭出遊
標準雙床房
入住於2025年05月
訪客用戶
獨自出遊 標準雙床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊 標準雙床房
入住於2025年03月
Shengmoersimaying
好友出遊 高級雙人房(1張大床)
入住於2025年03月
訪客用戶
獨自出遊 標準雙床房
入住於2024年01月
匿名用戶
商務出差 標準雙床房
入住於2025年02月
M25642****
獨自出遊 標準雙床房
入住於2023年06月
訪客用戶
好友出遊 標準雙床房
入住於2025年08月
訪客用戶
家庭出遊 標準雙床房
入住於2025年05月